Frequently Asked Questions

 

What is rakeback?

 

Also known as rake rebate, rake refund, rake discount or rake return, the rakeback is the rebate or repayment to a poker player of a portion of the rake commission paid to online poker rooms. Normally the rakeback is paid by an affiliate site. The rakeback applies only to online poker.

 

When do I qualify to receive rakeback from the poker rooms?

 

You will be entitled to start receiving your rakeback after the completion of the following steps:

 - Open a new player account in a poker room via one of the SuperRake Rakeback Programs ;

 - Download the poker client from the poker room you signed-up with;

 - Make the first real money deposit;

 - Play at least one raked hand.

Only after the completion of the steps above we can assure your SuperRake Rakeback Tracker has been activated.

 

When do I receive rakeback?

The rakeback will be transferred to your bank, player or Neteller account 30 days after your rakeback balance has reached a minimum of 50 Euros.

 

Will I qualify for a sign-up bonus when I open a new player account via SuperRake?

Yes. Provided that you have signed-up for a new player account, you will qualify for the first time deposit bonus the poker room may offer on time of your registration.

 

Who is eligible for the SuperRake Rakeback ?

Please see  When do I  qualify to receive rakeback/rake rebate from the poker rooms?

 

Why should you sign for SuperRake Offers?

 

 - Maximize earnings on winning sessions;

- Break-even on a losing session;

- The more hands you play, the more money you receive;

- You can receive your bonus immediately, without need to play hundreds of hands beforehand;

- It's free. You will never send us a dime - its SuperRake who transfers money into your account;

- You will get a share of the money that large poker network sites earn on rake fees.

 

How do you know SuperRake is trustworthy?

 

SuperRake only makes money when our poker associates are happy and recommend our services to their friends. Its in our ultimate interest that our poker associates feel 100% satisfied with our tracking and payment services.

 

- SuperRake has ZERO complaints;

- SuperRake is founded by poker players and run by highly qualified personnel;

- SuperRake has a very fast growing player associate network;

- SuperRake provides a 24x7 service with a real team, in a real office environment;

- We can be reached by mail, post or visited in Gibraltar. All our contacts are published online and SuperRake is accessible offline;

 

How many hands a month do you need to play to get rakeback?

 

You need to play at least one hand and that hand must be raked. The more hands you play, the more you will receive in rakeback.

 

What happens to my rakeback balance when I get a bonus?

 

Some poker rooms may discount the bonus on the rake earned. Please contact our support team for details regarding reload bonus.

 

Are there hidden costs or fees in your programs?

 

There are no costs or hidden fees for using any of our programs. Your bank on Neteller may apply charges, but that is out of SuperRake scope. Please contact your bank or Neteller for any further clarification you may need.